In the second part of my blog series we’ll take a look at the most personal of all of our expenses. It’s easy to admit to our essential spending habits, but when it comes to our spending on personal items,…
Consumer perceptions are integral to managing the user experience while online shopping, and only thoughtful and careful management of this process leads to repeat business and success. Some important current perceptions on security were revealed by a recent survey conducted by Javelin Research on behalf of eBillme and First Data. It asked consumers the following question: If you were to experience identity theft as a result of online shopping, who would you consider primarily at fault?
Over the next three blog posts I’ll be looking at the different ways that we all intend to spend our money when the recession breaks! Today we’ll start with the way we intend to spend more of our entertainment dollars. We all save up to do something over and above what we see as our necessary household purchases, let’s take a look at what our data has to say.
Cash payment makes up for more than half of the way we pay for all of our daily expenses, and people are really starting to see the benefit of cash payment online.
According to the eBillme Online Spending Index, 33% of Total respondents said ‘Yes’ when asked ‘Did you use your credit card online less often over the last 90 days in favor of non-credit payment options.’
According to the eBillme Online Spending Index, 47% of Total respondents said ‘Yes’ when asked ‘Are you delaying purchases due to uncertainty in the economy. ‘ Have you ever asked yourself: how does the economy affect the way I shop?
How concerned are online shoppers when it comes to the possibility of falling prey to fraud or some other kind of online scam? According to the eBillme Online Spending Index, 72% of Total respondents said ‘Yes’ when asked ‘When shopping online, I want to use more payment options that protect me from fraud.’
Every quarter we survey customers and ask them about their spending intentions for the upcoming 90 days. We partner up with Javelin Research who conduct the study on our behalf, and we report this data to online merchants, we named this study the Online Spending Index. The data is self is future looking and is intended only to give merchants an idea of consumer sentiment.
While retailers are looking to increase sales and average order values, customers are looking for good deals and low prices.
How do Retailers Get Customers to Pay Full Price?
And What Promotions will Payoff When They Won’t?
On Thursday…
Much has been said and written about social media. What is it, what is the point of it, and should a company invest the time and effort in it, and which sites are worthwhile.
I remember wondering if I should…
The credit card bill passed this year was supposed to take full effect in Feb 2010, but there is talk to move the date to Oct 2009. Will online retailers be ready? How will that impact sales especially to those who focus on the under 21 year old demographics, depend on credit, issue their own credit or gift cards? Is Oct the best time for eTailers given that its just a few weeks before the main holiday shopping season?
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