At eBillme one of our core values is genuine customer service. We are dedicated to providing an excellent customer experience. That’s why we created the Buyer Protection program and it’s also why our customer service department is easy to get help from.
Please choose your preferred method of contacting us. If it’s phone or live chat, we work to take your call within 5 minutes. If you prefer to send an email, we will do our absolute best to get back to you within 24 hours.
For customer service please:
Call customer service toll free at: 1-888-899-6633
The customer service team is available:
Monday - Friday: 9am -11pm (EST)
Saturday: 11am-4pm (EST)
Click here to chat with a live operator.
Send us an email at:
For merchant services or corporate inquiries, please contact the Sales Team at:
Toll free: 866-365-6632 or
For media opportunities, please contact the Marketing Department at:
613-270-8755 x 3400 or
Addresses:
Corporate Headquarters
800 Westchester Avenue.
Suite 309N
Rye Brook, NY
10573
Toll free: 866-365-6632
Ottawa Office
100-275 Michael Cowpland Drive
Ottawa, Ontario
K2M 2G2
Tel: 613-270-8755
Fax: 613-822-8107
