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    Frequently Asked Questions

    Questions about WU® Pay Gift Cards

       What gift cards can I buy on eBillme.com?

    You can purchase Gift Cards for the following online retailers:

    1800Flowers.com E-Gift Cards
    Amazon.com Gift Cards
    AMERICAN EAGLE OUTFITTERS E-Gift Card
    Athleta eGift Card
    Banana Republic eGift Cards
    Barnes and Noble eGift Card
    Baseball e-gift certificates
    Bass Pro Shops E-Gift Cards
    BedandBreakfast.com Gift Cards
    Cabela’s eGiftCards
    Catherines Gift Card
    Champs Sports E-mail GiftCard
    Charity Choice Gift Cards
    Chart House eGift Card
    Chili’s eGift Cards
    CVS/pharmacy Gift Cards
    CircuitCity.com Gift Card
    Dell Gift Cards
    endless branded Amazon.com Gift Cards
    Eastern Mountain Sports Online Gift Certificate
    ESPN Shop.com e-gift cards
    Fandango e-gift card
    Fashion Bug Gift Card
    Foot Locker E-mail GiftCard
    FragranceNet.com Gift Certificates
    Gap eGift Cards
    Gordon’s Jewelers e-gift Cards
    Haggar Online Gift Certificate
    HP Direct e-Gift Cards
    JC Penney e-Gift Card
    Kijubi.com ExperienceGift Cards
    Landry’s Restaurant eGift Card
    Landry’s Seafood House eGift Card
    Lands’ End E-Gift Cards
    Lane Bryant Gift Card
    LOWE’S e-gift card
    MLB.com Shop e-gift cards
    MovieTickets.com eGift Card
    NASCARSuperstore.com e-gift Cards
    NBAStore.com Store e-gift cards
    NFLShop.com Online Gift Certificates
    Shop.NHL.com Online Gift Certificates
    Northern Tool and Equipment Electronic Gift Card
    Nutrisystem eGift Cards
    Old Navy eGift Card
    Omaha Steaks e-Gift Card
    Overstock.com Gift Cards
    Piperlime eGift Cards
    Rainforest Cafe eGiftCard
    Saltgrass Steak House eGift Card
    Sierra Trading Post eGift Cards
    Soccer e-gift certificate
    TeamStore Online Gift Certificates
    TigerDirect.com Gift Card
    TGW e-gift certificate
    The Home Depot Gift Card
    Travelocity Hotel Gift Cards
    UNO eGift Cards
    ZALES e-gift cards
    Zappos.com Gift Cards

    We are adding new gift cards all the time, so visit our Gift Card page often.

       How do I pay for my gift cards?

    Purchase gift cards online with eBillme, and pay cash from your bank, online.
    Once you checkout with eBillme, you will be presented with (and emailed) an eBill. Simply pay your eBill through online banking where ever you pay bills online. Or, pay your eBill at 50,000 Western Union® Agent locations in the US.

       Do you send the gift card out?

    No. We sell a virtual gift card. The gift card will be emailed to the person placing the order; this email contains the details on how to activate the electronic gift card.

       Can I use the gift cards in store?

    Yes. If the retailer has store locations, you can use the gift card in store. Just buy gift cards online, and bring your gift card activation number/account number, so the in-store staff can cross reference the gift cards. See your retailer directly for store addresses and limitations, valid in US only.

       When will I receive my gift card by email?

    Be sure to pay your bill right away, and your payment will be processed as quickly as possible. You will receive your Gift Card by email when your payment is received and processed.  Electronic payments can take 1-3 business days to be received. As soon as your payment is received; eBillme will email your Gift Card, as well as a payment receipt for your records.

       Do gift card purchases qualify for the eBillme Cash Back rewards program?

    Usually.

    Many eBillme Gift Card purchases qualify for eBillme Cash Back.  Some offers are exclusive to NEW customers (who have never used eBillme before), and other offers, or Cash Back % earning, are available to all customers.Check the terms listed on the page of the Gift Card you are interested in. Offers vary by retailer, by limitations, by promotional period.

    On qualifying Gift Card offers: the promotion running Oct 1-Dec 31, 2011 is: 10% Cash Back Rewards is available to NEW eBillme customers and applies to your eBillme order only, and cash back percentage.If you have received or participated in any other eBillme Cash Back promotion, instant rebate coupon or mail-in rebate, you cannot participate in this offer and do not qualify for 10% cash back; you will earn 1% cash back.

       Does my gift card purchase qualify for the eBillme Buyer Protection program: Best Price Guarantee?

    No, cash or its equivalent, such as gift cards, is not included. See details on the Best Price Guarantee.

       Does my gift card purchase qualify for the eBillme Buyer Protection program: Satisfaction Guarantee?

    No, cash or its equivalent is not included. See details on the Satisfaction Guarantee.

       I lost my gift card claim code (pin #, etc), can you resend it?

    If you buy gift cards from eBillme, and have lost your activation/claim code, please contact eBillme support.

       Can I return the gift card?

    No.
    Once you buy gift cards online, they cannot be returned.

       Can I get cash back for the remaining balance of the gift card?

    No.

       Can I add additional funds (or top up) my gift card?

    You will need to purchase a new gift card to add additional funds. Simply visit our Gift Card checkout page

       Does the gift card expire?

    No, gift cards do not expire.

       How many gift cards can I purchase per order?

    You can purchase up to 10 gift cards, from one retailer, on the same order. Each retailer has its own checkout page – so just choose the retailer you want, and you’ll be ready to buy your gift cards.
    Shop today for Birthdays, Weddings, Mother’s Day, or every day occasions.

       What is the maximum dollar value I can buy on a gift card?

    The maximum gift card dollar value/ purchase limit is $500. If you would like to purchase a higher amount, simply place your order, pay for your purchase, and place a new order for the additional dollar value. Buy gift card.

       Where can I find more information on gift cards?

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    If your question isn’t answered here, please email us at support@eBillme.com.