Customer Service

Questions about eBillme walk-in payments

Where are your walk-in locations?

Pay your eBill at 50,000 Western Union® Agent locations in the US.

Is there a charge for paying at a walk-in location?

Yes. When you pay eBillme at a Western Union Agent location: you will pay the amount owing on your eBill, and the Western Union Quick Collect Fee. Western Union service fees range from $2.95 to $6.95 US. Western Union may adjust the applicable Service Fees at its discretion at any time.

How do I pay my eBill at a Western Union agent location?

How do I pay my eBill at a Western Union agent location?
Pay eBillme at over 50,000Western Union agent locations in the US.

Paying with Western Union:
1. Find a Western Union® Agent location in the US.
2. Print a copy of the eBillme eBill and bring it to the Western Union Agent location.
3. Fill out the blue Quick Collect® Western Union form. Complete the form and include:
(a) the amount owing on your eBill
(b) eBillme as the biller name
(c) your eBillme Account Number, which is EB plus 7 digits, example, EB1234567
(d) for your City Code: eBillme OH
4. Give the Agent the form and cash (amount to be sent, plus Quick Collect fee). The agent will process the payment and give you a receipt.
5. eBillme will send you an email eReceipt when we receive your payment; and eBillme will notify the merchant to process your order.

Are there any merchant exceptions?

Please note you CANNOT pay for the following eBillme merchant orders at a Western Union Agent location. For these merchants, please pay your eBill through online bill pay.

Adam and Eve
Cigars International
Luciano Smokes
Canada Pharmacy.com
Total Pet Supply.com
CanadaPharmacyOnline.com
CanadaDrugPharmacy.com
CanadaDrugs.com
NorthWestPharmacy.com
EasternDrugs.com
IWantMeds.com
EmedOutlet.com
NobleDrugs.com
ShopEastWest.com
TriStateMeds.com
SuperDrugSaver.com

Are there any merchant exceptions? (where you cannot pay at a Western Union Agent location)

Yes - please note the following exceptions.

You CANNOT pay for the following eBillme merchant orders at a Western Union Agent location. For these merchants, please pay your eBill through online bill pay.

If your question isn’t answered here, please Click to Chat or email us at support@eBillme.com.