What is eBillme Fraud Protection?
eBillme works with banks, credit unions and financial institutions to keep eBillme transactions safe. eBillme Fraud Protection is part of this program.
How to file a Fraud Protection Claim
We are sorry to hear that there has been fraudulent use of your account with eBillme. Our fraud detection screens are designed to catch this, but in the event that there is an issue, please forward all the details of the fraudulent transactions in a letter to:
2207 Concord Pike #510
Wilmington, DE 19803-2908
NOTE: Please do NOT include your banking account information in any emails or letters that you send to us. Instead we’d recommend only including your eBillme account number (EB0XXXXXX) in a letter (this account number does not link to your bank account).
