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    eBillme Contacts

    Contact Us

    Reach the service center of the most secure online payment option


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    Customers deserve genuine service provided by a staff dedicated to an excellent customer experience. That’s why we created the Buyer Protection program and it’s also why our customer service department is easy to get help from.

    You can even choose your preferred method of contacting us. If it’s phone or live chat, your call will be addressed within 5 minutes. If you prefer to send an email, you'll have your response within 24 hours.


    For customer service please:

    Call customer service toll free at: 1-888-899-6633
    The customer service team is available:
    Monday - Friday: 9 a.m. -11 p.m. (EST)
    Saturday: 11 a.m.-4 p.m. (EST)
    Click here to chat with a live operator.
    Send us an email at:


    For merchant services or corporate inquiries, please contact the Sales Team at: 


    Toll free: 866-365-6632 or


    For media opportunities, please contact the Marketing Department at:

    613-270-8755 x 3400 or


    Addresses:

    Corporate Headquarters
    
800 Westchester Avenue
    Suite 309N
    
Rye Brook, NY
    10573

    Toll free: 866-365-6632

    Ottawa Office
    100-275 Michael Cowpland Drive
    
Ottawa, Ontario
    K2M 2G2 

    Tel: 613-270-8755 
Fax: 613-822-8107