How do I make a Shipping Protection claim (I ordered with eBillme)?

If your item has been damaged during shipping, simply call 1-888-899-6633 within 90 days of purchase for an Shipping Protection claim form. You’ll have 120 days (from the date of the original online purchase) to return the claim form to eBillme. You’ll be asked to include a number of pieces of documentation, as well as the item you are returning. Return the applicable documentation and items to: eBillme Shipping Protection: 100-275 Michael Cowpland Drive Ottawa, Ontario K2M 2G2.